The university has a policy on staff grievances and complaints. The first step to resolve an issue shall be direct communication with the employee’s Line Manager. The University shall urge all employees to discuss their employment concerns, problems, or questions with their Line Manager, who shall be expected to foster and establish effective two-way communication with the employees they supervise.  Effective communication between employees and their Line Manager serves the best interests of both the employee and the University. And the policy states that the staff member will be protected for reporting a discrimination or any other complaint.